Privacy Policy

Last updated: July 21, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.

2. WhatsApp Business API Data

As a WhatsApp CRM provider, we facilitate messaging between you and your customers. We process message metadata and content strictly to deliver the service. We do not use your customer messaging data for our own marketing purposes or sell it to third parties. All official WhatsApp Cloud API data is end-to-end encrypted in transit to Meta's servers.

3. How We Use Information

We may use the information we collect about you to:

• Provide, maintain, and improve our Services.
• Process transactions and send related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends, usage, and activities in connection with our Services.

4. Sharing of Information

We do not share your personal information with third parties except as described in this policy. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@utkalnexgen.com.